Returns & Exchanges

If you are not completely satisfied with a Macrovita purchase, products may be returned in new condition within 30 days for a full refund. Macrovita monitors return activity by customers for abuse, and if we detect what we consider to be excessive or potentially fraudulent return activity from a customer, that customer may be notified in writing that Macrovita will no longer accept any returns from that customer, with or without a receipt. All returns are subject to validation and approval at Macrovita’s discretion.

Returns by mail can be sent to:

996 Pape Avenue Toronto, ON M4K 3V7

Include a copy of your receipt with you items.

Package your return item in original box if possible. Otherwise, pack your return in a well-padded box to prevent damage in transit.

Send your shipment with tracking.

You will receive an email confirmation when your return is processed.

Returns must be received within 30 days of purchase. Items shipped to Macrovita outside of the returns window may not be returned to you.

It takes up to three weeks to process returns and credit your account. Please note that your financial institution may take longer to reflect the transaction.